Noshbox App - Frequently Asked Questions (FAQ)
General Questions
Q: What is Noshbox? A: Noshbox is a food and beverage engagement platform that connects diners with restaurants in Vietnam. Our mobile app makes it easy to discover great dining spots, book tables, and enjoy seamless dining experiences.
Q: Is Noshbox free to use? A: Yes! Downloading and using the Noshbox app is completely free for diners.
Q: Which areas does Noshbox cover? A: We're currently focused on Ho Chi Minh City (HCMC), with plans to expand to other areas based on user demand.
Q: Is Noshbox available on both iOS and Android? A: Yes, Noshbox is available for download on both iOS and Android devices.
For Diners
Q: How do I make a restaurant booking? A: Simply browse restaurants in the app, select your preferred venue, choose your date and time, and confirm your booking. You'll receive a confirmation notification once your reservation is set.
Q: Can I cancel or modify my reservation? A: Yes, you can cancel or modify your booking directly through the app. Please check the restaurant's cancellation policy for any specific terms.
Q: Do I need to create an account to use Noshbox? A: Yes, creating an account helps us provide you with a personalized experience, save your preferences, and manage your bookings easily.
Q: How do I find restaurants near me? A: The app uses your location to show nearby restaurants. You can also search by cuisine type, price range, or specific restaurant names.
Q: Will there be more features in the future? A: We are constantly improving the Noshbox capabilities to provide convenience and benefits to both users and restaurants.
For Restaurant Owners
Q: How can my restaurant join Noshbox? A: We'd love to have you on board! Contact us at contact@noshbox.vn or visit http://www.noshbox.vn to learn more about partnership opportunities.
Q: What benefits does Noshbox offer restaurants? A: Noshbox helps you to reach more diners and manage reservations efficiently.
Q: Is there a cost for restaurants to join A: Please contact our team for detailed information about partnership terms and pricing.
Q: What kind of analytics does Noshbox provide? A: We provide insights on the types of food ordered, order frequency, average customer spending, and other metrics to help you make data-driven decisions.
Technical Support
Q: I'm having trouble with the app. Who can I contact? A: Our support team is here to help! Email us at contact@noshbox.vn with details about your issue, and we'll get back to you promptly.
Q: The app isn't working properly. What should I do? Q: I'm having trouble with the app. Who can I contact?
- Make sure you have the latest version of the app
- Restart the app
- Check your internet connection
- Restart your device
If the problem persists, contact our support team.
Q: How do I update the app? A: Visit the App Store (iOS) or Google Play Store (Android), search for Noshbox, and tap "Update" if a new version is available.
Privacy & Security
Q: Is my personal information safe? A: Yes, we take your privacy seriously and implement security measures to protect your personal data. We only use your information to improve your Noshbox experience.
Q: How is my payment information handled? A: We love hearing from our users! Send your feedback to contact@noshbox.vn or use the feedback feature in the app.
Contact & Feedback
Q: Is my personal information safe? T: Chúng tôi rất mong nhận được ý kiến từ người dùng! Gửi phản hồi của bạn đến contact@noshbox.vn or use the feedback feature in the app.
Q: Where can I learn more about Noshbox? A: Visit our website at http://www.noshbox.vn for more information, updates, and news.
Q: How do I stay updated on new features? A: Follow us on our social media channels (Facebook, Instagram, LinkedIn) and enable push notifications in the app to get the latest updates.
Still have questions?
Contact us at contact@noshbox.vn
We're happy to help! 🍽️
